Global IT Consultancy Reaches the Highest Sugar Partner Level

PARIS, FRANCE. – January 20, 2016 – iNet Process today announced it has achieved Elite status, the highest tier in the SugarCRM channel partner program. As a value-added reseller of the SugarCRM platform, iNet Process has demonstrated continuous sales growth and advancement within Sugar’s Partner Program.

iNet Process began as a SugarCRM Partner in 2005 and has maintaining SugarCRM’s top Partner level throughout. iNet Process does not offer competing CRM systems. iNet Process delivers cost-effective, purpose-built CRM’s for our Clients that provide exceptional user experiences while enabling those same users to provide exceptional customer experiences. With offices in France, the United States, the United Kingdom, Netherlands and India, iNet Process provides services to clients across the globe.

“Maintaining our SugarCRM Elite Partner status is a testament to the hard work of the iNet team, the vision of our clients, and the unmatched value that SugarCRM brings to the table,” said Lionel Fernandes, iNet Process co-founder and chief executive officer. “With SugarCRM, there are very few limits to what the iNet team can do to ensure our Client’s success.”

SugarCRM Elite Partners have attained the highest level of recognition in the company’s channel partner program by building large-scale, growing businesses that provide consulting, implementation, integration, training and development services for Sugar; meeting or exceeding standards for technical proficiency and professional certification in Sugar products; and demonstrating consistent success implementing Sugar in hosted, on-premises, and private cloud environments.

“Our partners are vital to the achievement of our vision of building extraordinary customer relationships,” said Clint Oram, SugarCRM co-founder and chief technology officer. “Their industry-leading expertise in CRM solutions combined with Sugar yield SugarCRM solutions and implementations that transform businesses around the world. We are honoured to have iNet Process be part of our top echelon of channel partners in 2016.”

SugarCRM has built a unique channel program of CRM experts with more than 230 channel partners across 31 countries meeting the diverse CRM needs of enterprise organisations.

About iNet Process
iNet Process is a global consulting and technology services company that focuses on xRM (relationship management) for businesses of all types. Combining over a decade of experience, world class capabilities, a broad array of industry experience, and a deep commitment to customer success, iNet Process empowers companies to provide exceptional customer experiences. Offering a variety of products that integrate with SugarCRM, iNet Process helps streamline user experiences while implementing operational improvements with its clients.

For additional information about iNet Process, our technology partners, or how we can help your business acquire and manage more customers, contact us at

About SugarCRM
SugarCRM enables businesses to create extraordinary customer relationships with the most innovative, flexible and affordable customer relationship management (CRM) solution on the market. Unlike traditional CRM solutions that focus primarily on management and reporting, Sugar empowers the individual, coordinating the actions of customer-facing employees and equipping them with the right information at the right time to transform the customer experience. Based in Silicon Valley, SugarCRM is backed by Goldman Sachs, Draper Fisher Jurvetson, NEA and Walden International. More than 1.5 million individuals in over 120 countries rely on SugarCRM. To learn more visit SugarCRM or follow @SugarCRM.

NOTE: SugarCRM and the SugarCRM logo are registered trademarks of SugarCRM Inc. Third-party trademarks mentioned are the property of their respective owners.