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Services
Basic Saas | Pro Saas | On site | Support
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Basic Saas
21 euros/month per user
This solution allows you to set up an organization which targets your clients and prospective clients. Everything is centralized, traced, and qualified. The iNetProcess host mode provides you a reliable and effective tool at a low cost.
Contact management | Prospect management | Account Management | Sales Management | Support management (Tickets) | Marketing campaign management | Activities (RDV, Appeals, stains) with notifications | Shared Calendars | Webmail | Project Management
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Sales Module
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Get tools for your business to better manage their sales activities. By providing comprehensive information on their customers and management features of their tasks and their time, they can better prepare their commercial speech and optimize their sales. Share all business information across your organization to improve consistency and productivity of your teams. Speed up the adjustment of your new business.
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Features:
Contact management and centralized account | Business management centralized | Management of team activities (calendars and shared calendars, planning meetings, calls and sales visits) with notifications | Monitoring the sales pipeline.
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Marketing Module
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With the management features of leads and contacts, you are able to better understand your customers and identify their expectations. You can conduct more targeted campaigns and generating profit. You optimize relationships with your customers by choosing the type of appropriate channel for your campaigns.
By centralizing all information about your customers and making them available to users, you can maximize your prospecting activities and accelerate the time of signing your contract customers.
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Features:
Manage leads, contacts and accounts | Creation and launch marketing campaigns of various types (telemarketing, email, newsletter, website, mailing) | Management Newsletter | Marketing Campaign Tracking
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Customer Module
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Increase customer satisfaction is the best way to retain them.
The customer module allows you to effectively manage the demands of your customers and provide them with quality service. Improve the processing time of queries and the relevance of your answers by centralizing applications and customers by pooling the knowledge of your players. Manage the priorities of your customers by classifying the requests by importance.
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Features:
Manage and track customer requests | Classification of claims | Project Management | Management of accounts and contacts.
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Collaborative Module
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Encourage teamwork of your employees and deploy a superior culture in the conduct of your business marketing and sales.
Have powerful tools to manage and share knowledge of your employees. Coordinate your activities efficiently and improve your productivity by focusing on teamwork and coordination of actions in project mode.
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Features:
Calendar management, appointments, calls and tasks | Project Management and Task projects | Managing and Sharing Documents
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Pro Saas
Having a global vision of your commercial activities and support, this fully functional solution allows you to manage your commercial strategies. You optimize your teamwork, automate certain processes and reminders, and control your marketing expenses as well. You can efficiently control your business by capitalizing and adding value to the client base of your company.
Reports on all data | Estimated turnover | Synchronizing Outlook (emails, calls and tasks RDV) | Team Management | Knowledge Base (Wiki) | Document Database | Product Catalog | Work and Contracts | Workflow (process automation) | Statistics campaigns (and plugin for Word mail merge)
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Sales Module + Marketing Module + Customer Module + Collaborative Module
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Reporting Module
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Reporting module enhances the business information of your company. Managers can monitor business performance through customer segmentation, have returns on marketing investments, reports and detailed listing of cases and rates of effectiveness, and monitor levels of customer satisfaction. This module allows to control and implement the business strategy of the company, to be sure the teams working in this direction, highlighting key points for each one and see the results. Finally you will drive your business strategy!
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Features:
Dashboards for each user of the system, each team or for all | Create customized reports based on criteria important to your business | Automatic and regular reporting and sending email.
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Workflow Administration - Business Processes and permissions
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The workflow or process modeling, to rationalize important processes of your business. This software puts up with cutter collaboration, workflow modeling and automating these processes according to your specific needs, as well as alerts, actions and triggers you can make your orgasnisation agile and flexible. Workflows are based on a system of rights management and performance levels of access by user, role or team.
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Objectives:
Standardize business processes inside your organization | Create process completely specific to your business | Set alerts, triggers and actions sufficient to support and develop workflows | Ensure the integrity of information by control of privileges | Protect confidential information | Post general information to all.
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